SME & Startup
Have all the tools and experience guide you in your entreprenurial quests.
Because of the bandwidth efficiency and low costs that VoIP technology can provide, businesses are slowly beginning to migrate from traditional copper-wire telephone systems to VoIP systems to reduce their monthly
phone costs. VoIP also offers the advantage of running both voice and data communications over a single network which can represent a significant saving in infrastructure costs.
VoIP can be a benefit for reducing communication and infrastructure costs. Examples include:
* Routing phone calls over existing data networks to avoid the need for separate voice and data networks.
* Conference calling, IVR, call forwarding, automatic redial, and caller ID features that traditional telecommunication companies normally charge extra for are available for free.
VoIP can facilitate tasks and provide services that may be more difficult to implement using the PSTN. Examples include:
* The ability to transmit more than one telephone call over the same broadband connection. This can make VoIP a simple way to add an extra telephone line to a home or office.
* Secure calls using standardized protocols (such as Secure Real-time Transport Protocol.) Most of the difficulties of creating a secure phone connection over traditional phone lines, like digitizing and digital transmission, are already in place with VoIP. It is only necessary to encrypt and authenticate the existing data stream.
* Location independence. Only an Internet connection is needed to get a connection to a provider. For instance, call center agents using VoIP phones can work from anywhere with a sufficiently fast and stable Internet connection.
* Integration with other services available over the Internet, including video conversation, message or data file exchange in parallel with the conversation, audio conferencing, managing address books, and passing information about whether others (e.g., friends or colleagues) are available to interested parties.
WAGA TECH Support
To address the needs and budgets of small, mid-size and large businesses, WAGA TECH offers a variety of options for delivering support and troubleshooting services.
On-site ServiceWAGA TECH provides onsite technical assistance for registered clients in every provice/state and most cities in the U.S. and Canada. WAGA TECH's onsite support personnel can work in conjunction with WAGA TECH's remote
service experts to provide all businesses with the best of both worlds: in-person support technicians when you need them plus the remote help of WAGA TECH's worldwide team of network engineers, security professionals, and business application programmers. WAGA TECH can schedule in-person service calls on short notice and the wait time is typically less than 4 hours. We offer Silver, Gold and Patinum support programs as well as a per call program with no sign-up or retainer fee for registering as a WAGA TECH client. Contact us for more details concerning why to sign up for WAGA TECH's Support by ckicking here. here >>
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Remote Service
WAGA TECH's NOC (Network Operations Center) provides urgent and routine online support for Windows, Linux, Apple Mac, Solaris, VMWare and Cisco-powered systems in Canada, U. S. and globally. WAGA TECH's seasoned support partners can help new and current clients troubleshoot and fix software and network issues without the expense or time loss of travel for onsite service calls. The experience and technical depth of WAGA TECH's partners makes it possible to handle the most challenging IT problems quickly by escalating trouble tickets when required to our high-level specialist partners.
WAGA TECH offers a wide range of SEO packages, custom web site development services and solutions from it's base in Montreal Canada, which cater to today's challenging markets on the world wide Web. We specialize in custom web site design, website development, search engine optimization and website marketing. We will also run a reciprocal link exchange campaign on your behalf to improve your link back popularity, thus improving your position in the major search engines. From the initial idea of a web site right through to the final marketing WAGA TECH is committed to providing you with a solution that works.
WAGA TECH offers outsourced database marketing solutions for B2B and consumer oriented companies. We use our innovative technology platforms, existing client technology, or a combination of both to help our clients manage customer data, develop better insights, and use this information to increase the value of every precious customer interaction. We have also revolutionized the economic model for services with a subscription-based, on demand approach. One of our clients put it best when asked what value WAGA TECH provided to his company: "WAGA TECH reduced the cost, complexity, and risk of implementing insight-driven marketing, sales, and service capabilities."
WAGA TECH's research indicates that high-performance businesses view IT as a strategic asset (a source of both operational excellence and competitive advantage). WAGA TECH's experts help top management adopt that mindset and achieve greater business value from IT. We have a clear perspective: IT is not merely a cost but a critical contributor to the business, focused on improving business value and performance.
WAGA TECH's professionals are experienced with bold, value-creating approaches to IT, bringing boardroom-relevant criteria to IT investments and helping high-performance businesses to "think bigger" about IT's ability to improve operating results.
Today's business is global and increasingly complex. There is unrelenting pressure to reduce costs, for the business as whole and specifically for IT. At the same time, IT has become critically important to the business, so costs must be reduced while maintaining or even improving service levels. And of course, business requirements continue to change so IT must keep pace.
At WAGA TECH, we understand these challenges and have worked with customers to develop services that improve IT availability and user productivity while reducing IT costs. We support thousands of end users around the world, and have built a reputation for responsiveness, reliability, and results.
WAGA TECH has been a professional service provider for over 14 years and has specialized in building customized call center solutions meeting a variety of unique needs.
Our services are designed to reduce cost of operations, increase customer service and provide a strategic approach to support that will drive the greatest ROI. With service options that cover a broad spectrum, from entry level packages for start-ups to our comprehensive Platinum Service Desk solution, WAGA TECH has a customized product to fit your service and budget objectives.
WAGA TECH's Help Desk Services are intended for small and midsize companies who require fast and reliable support from an online Help Desk Call Center with effective phone support, remote repair tools, and sufficient technical strength for all needed problem escalation. Since smaller businesses usually have limited IT funds and can provide scant executive attention for handling network support tasks, WAGA TECH's Help Desk Outsourcing Services can be the most efficient option to ensure that your IT systems stay up and running.